Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian cookies and tracking notice, (opens new window)
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Help Center
  1. Help Center
  2. Delft Imaging
  3. Raise a request

Delft Imaging

Welcome! Please feel free to request help from the Delft Imaging service team. We respond within an hour of the ticket being created

Support Request
Required fields are marked with an asterisk*

Enter your name

Short description of issue

Detailed description of the issue

Kindly include the country code.

Drag and drop files, paste screenshots, or browse

Screenshots of errors, products etc can be uploaded

eg: THI-CTB-xxxx or MOBxxxx or THOxxxx

Kindly select the country from the drop down list

Powered by Jira Service Management
{"xsrfToken":"3f6b5d44f3619847aa245995bc652a72ad5fb46a_lout","branding":{"id":"2","key":"di","name":"Delft Imaging","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/8","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#3384c4","headerLinkHoverBGColor":"#3384c4","headerBadgeColor":"#3384c4"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/f925b350-18c2-4712-9250-9545cf6e1bbc/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MTM5MTgyZS1jZDE3LTRhN2MtOWI0Zi1lNjg3ZDE2Zjk4NGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY5MjViMzUwLTE4YzItNDcxMi05MjUwLTk1NDVjZjZlMWJiYyI6WyJyZWFkIl19LCJleHAiOjE3NzY1MTk3MDEsIm5iZiI6MTc3NjUxOTEwMX0.2idJP4FQsU-CqM4hxn8ZCa-MU-uFTrf5hNuoLcXyZrU&client=9139182e-cd17-4a7c-9b4f-e687d16f984b&mode=fit","logoId":"f925b350-18c2-4712-9250-9545cf6e1bbc","isLogoAvailable":true,"helpCenterTitle":".","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"en-US":{"helpCenterTitle":".","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#205185","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/cc12ed20-321d-496a-9da6-3ea396569fff/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MTM5MTgyZS1jZDE3LTRhN2MtOWI0Zi1lNjg3ZDE2Zjk4NGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmNjMTJlZDIwLTMyMWQtNDk2YS05ZGE2LTNlYTM5NjU2OWZmZiI6WyJyZWFkIl19LCJleHAiOjE3NzY1MTk3MDEsIm5iZiI6MTc3NjUxOTEwMX0.agvE7Us2NCuai1D2pP73YLP_fRqhZu8W1ARrWRysxpc&client=9139182e-cd17-4a7c-9b4f-e687d16f984b&height=300&mode=fit","bannerMediaApiFileId":"cc12ed20-321d-496a-9da6-3ea396569fff","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#ffffff","topBarTextColor":"#205185","hasTopBarBeenSplit":true},"portal":{"id":"2","key":"di","projectId":10000,"serviceDeskId":2,"name":"Delft Imaging","description":"<p>Welcome! Please feel free to request help from the Delft Imaging service team. We respond within an hour of the ticket being created</p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"62","name":"BabyChecker","descriptionHtml":"","callToAction":"BabyChecker","introHtml":"","icon":10574,"iconUrl":"https://delftimaging.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10574","groups":[3],"key":""},{"id":"596","name":"Customer Success","descriptionHtml":"<p>This is a project-based customer success activity. Should be used by the customer success team</p>","callToAction":"Customer Success","introHtml":"<p>Project-based Customer Success Activity</p>","icon":10513,"iconUrl":"https://delftimaging.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10513","groups":[3],"key":""},{"id":"331","name":"Local service provider","descriptionHtml":"","callToAction":"Local service provider","introHtml":"","icon":10520,"iconUrl":"https://delftimaging.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[3],"key":""},{"id":"31","name":"Support Request","descriptionHtml":"","callToAction":"Support Request","introHtml":"","icon":10472,"iconUrl":"https://delftimaging.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[3],"key":""},{"id":"11","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://delftimaging.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"57","name":"PPM","descriptionHtml":"","callToAction":"PPM","introHtml":"<p>Preventive Maintenance</p>","icon":10507,"iconUrl":"https://delftimaging.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10507","groups":[],"key":""},{"id":"86","name":"Project Management - DIG","descriptionHtml":"","callToAction":"Project Management - DIG","introHtml":"<p>TIme logging for time spent by DIG</p>","icon":10488,"iconUrl":"https://delftimaging.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10488","groups":[],"key":""}],"reqGroups":[{"id":3,"name":"General"}],"orderMapping":{"3":[596,331,31,62]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"ed0700da-d8ca-392b-a493-242afb1d7e72","appLinkName":"System Confluence","appLinkUrl":"https://delftimaging.atlassian.net/wiki","spaceKey":"DIH","spaceName":"Delft Imaging Helpdesk","spaceUrl":"https://delftimaging.atlassian.net/wiki/spaces/DIH","isServer":false},"labels":[],"projectKey":"DI","serviceDeskId":2,"kbLinkDomainURLs":["https://delftimaging.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"DI","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MTM5MTgyZS1jZDE3LTRhN2MtOWI0Zi1lNjg3ZDE2Zjk4NGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tLTE0OTkwNjAzNDAiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOnVwbG9hZDoqIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTpjaHVuazoqIjpbInJlYWQiLCJjcmVhdGUiXX0sImV4cCI6MTc3NjUyMDMwMSwibmJmIjoxNzc2NTE5MTAxLCJhbm9uSWQiOiJhbm9uLXVzZXIiLCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2V9.EZTyLbUF6R8FAvpuegxBAXs2qYRoPUXXG874L2WGPHw","targetCollection":"upload-user-collection--1499060340","endpointUrl":"https://api.media.atlassian.com","clientId":"9139182e-cd17-4a7c-9b4f-e687d16f984b","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"65908887-8322-4cc5-a661-62390421fe83","name":"Label Database - Engineering","categoryUrl":"https://delftimaging.atlassian.net/servicedesk/customer/portal/2/topic/65908887-8322-4cc5-a661-62390421fe83","createdAt":"1655991158058"},{"id":"5a8b4780-39f9-41f3-8156-ed19ec19adaa","name":"Printing ","description":"this enables the customer to print easily from the laptop.","categoryUrl":"https://delftimaging.atlassian.net/servicedesk/customer/portal/2/topic/5a8b4780-39f9-41f3-8156-ed19ec19adaa","createdAt":"1666770686450"},{"id":"2c0c91b8-d2c2-435b-8bc5-e0c3c2508b39","name":"Dicom printer","description":"Dicom printer installation","categoryUrl":"https://delftimaging.atlassian.net/servicedesk/customer/portal/2/topic/2c0c91b8-d2c2-435b-8bc5-e0c3c2508b39","createdAt":"1671460766889"},{"id":"a00eb5f8-15f3-4863-ba59-5775eb1b9405","name":"CXDI NE","description":"Xray application","categoryUrl":"https://delftimaging.atlassian.net/servicedesk/customer/portal/2/topic/a00eb5f8-15f3-4863-ba59-5775eb1b9405","createdAt":"1682005235645"},{"id":"5afdb91b-33df-491e-a3db-8aa6324df0ed","name":"CAD4TB","categoryUrl":"https://delftimaging.atlassian.net/servicedesk/customer/portal/2/topic/5afdb91b-33df-491e-a3db-8aa6324df0ed","createdAt":"1682008063126"}]}},"reqCreate":{"id":31,"projectId":10000,"issueType":{"id":"10007","name":"Service Request"},"form":{"name":"Support Request","descriptionHtml":"","callToAction":"Support Request","intro":"","instructions":"","icon":10472,"iconUrl":"https://delftimaging.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10260","fieldConfigId":"10381","label":"Please confirm your e-mail again","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10096","fieldConfigId":"10202","label":"Name","description":"Enter your name","descriptionHtml":"<p>Enter your name</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"Short description of issue","descriptionHtml":"<p>Short description of issue</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"Detailed description of the issue","descriptionHtml":"<p>Detailed description of the issue</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10070","fieldConfigId":"10169","label":"WhatsApp contact","description":"Kindly include the country code.","descriptionHtml":"<p>Kindly include the country code.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10259","fieldConfigId":"10380","label":"Site / Location","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"Screenshots of errors, products etc can be uploaded","descriptionHtml":"<p>Screenshots of errors, products etc can be uploaded</p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10067","fieldConfigId":"10166","label":"Product Category","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10779","label":"Automed","selected":false,"children":[]},{"value":"10123","label":"BabyChecker","selected":false,"children":[]},{"value":"10122","label":"CAD4COVID","selected":false,"children":[]},{"value":"10121","label":"CAD4TB","selected":false,"children":[]},{"value":"10129","label":"Compass ","selected":false,"children":[]},{"value":"10125","label":"Delft Light","selected":false,"children":[]},{"value":"10124","label":"Delft Ultra","selected":false,"children":[]},{"value":"12309","label":"DelftOne","selected":false,"children":[]},{"value":"10650","label":"Dragon Light","selected":false,"children":[]},{"value":"10127","label":"EasyDR","selected":false,"children":[]},{"value":"10130","label":"EasyPortables with Sedecal X-ray","selected":false,"children":[]},{"value":"10939","label":"Ecoray","selected":false,"children":[]},{"value":"10128","label":"MAC","selected":false,"children":[]},{"value":"10131","label":"Mobile Clinics","selected":false,"children":[]},{"value":"10938","label":"MobileDart","selected":false,"children":[]},{"value":"10659","label":"PACS","selected":false,"children":[]},{"value":"10126","label":"RetCAD","selected":false,"children":[]},{"value":"10781","label":"Triathlon DR","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10060","fieldConfigId":"10159","label":"Component ID / Serial No.","description":"eg: THI-CTB-xxxx or MOBxxxx or THOxxxx","descriptionHtml":"<p>eg: THI-CTB-xxxx or MOBxxxx or THOxxxx</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10066","fieldConfigId":"10165","label":"Project organization","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10282","fieldConfigId":"11306","label":"Country","description":"Kindly select the country from the drop down list","descriptionHtml":"<p>Kindly select the country from the drop down list</p>","required":true,"displayed":true,"presetValues":[],"values":[{"value":"11995","label":"Afghanistan","selected":false,"children":[]},{"value":"11996","label":"Albania","selected":false,"children":[]},{"value":"11997","label":"Algeria","selected":false,"children":[]},{"value":"11998","label":"American Samoa","selected":false,"children":[]},{"value":"11999","label":"Andorra","selected":false,"children":[]},{"value":"12000","label":"Angola","selected":false,"children":[]},{"value":"12001","label":"Anguilla","selected":false,"children":[]},{"value":"12002","label":"Antarctica","selected":false,"children":[]},{"value":"12003","label":"Antigua and Barbuda","selected":false,"children":[]},{"value":"12004","label":"Argentina","selected":false,"children":[]},{"value":"12005","label":"Armenia","selected":false,"children":[]},{"value":"12006","label":"Aruba","selected":false,"children":[]},{"value":"12007","label":"Australia","selected":false,"children":[]},{"value":"12008","label":"Austria","selected":false,"children":[]},{"value":"12009","label":"Azerbaijan","selected":false,"children":[]},{"value":"12010","label":"Bahamas","selected":false,"children":[]},{"value":"12011","label":"Bahrain","selected":false,"children":[]},{"value":"12012","label":"Bangladesh","selected":false,"children":[]},{"value":"12013","label":"Barbados","selected":false,"children":[]},{"value":"12014","label":"Belarus","selected":false,"children":[]},{"value":"12015","label":"Belgium","selected":false,"children":[]},{"value":"12016","label":"Belize","selected":false,"children":[]},{"value":"12017","label":"Benin","selected":false,"children":[]},{"value":"12018","label":"Bermuda","selected":false,"children":[]},{"value":"12019","label":"Bhutan","selected":false,"children":[]},{"value":"12020","label":"Bolivia, Plurinational State of","selected":false,"children":[]},{"value":"12021","label":"Bonaire, Sint Eustatius and Saba","selected":false,"children":[]},{"value":"12022","label":"Bosnia and Herzegovina","selected":false,"children":[]},{"value":"12023","label":"Botswana","selected":false,"children":[]},{"value":"12024","label":"Bouvet Island","selected":false,"children":[]},{"value":"12025","label":"Brazil","selected":false,"children":[]},{"value":"12026","label":"British Indian Ocean Territory","selected":false,"children":[]},{"value":"12027","label":"Brunei Darussalam","selected":false,"children":[]},{"value":"12028","label":"Bulgaria","selected":false,"children":[]},{"value":"12029","label":"Burkina Faso","selected":false,"children":[]},{"value":"12030","label":"Burundi","selected":false,"children":[]},{"value":"12031","label":"Cabo Verde","selected":false,"children":[]},{"value":"12032","label":"Cambodia","selected":false,"children":[]},{"value":"12033","label":"Cameroon","selected":false,"children":[]},{"value":"12034","label":"Canada","selected":false,"children":[]},{"value":"12035","label":"Cayman Islands","selected":false,"children":[]},{"value":"12036","label":"Central African Republic","selected":false,"children":[]},{"value":"12037","label":"Chad","selected":false,"children":[]},{"value":"12038","label":"Chile","selected":false,"children":[]},{"value":"12039","label":"China","selected":false,"children":[]},{"value":"12040","label":"Christmas Island","selected":false,"children":[]},{"value":"12041","label":"Cocos (Keeling) Islands","selected":false,"children":[]},{"value":"12042","label":"Colombia","selected":false,"children":[]},{"value":"12043","label":"Comoros","selected":false,"children":[]},{"value":"12044","label":"Congo","selected":false,"children":[]},{"value":"12045","label":"Congo, The Democratic Republic of the","selected":false,"children":[]},{"value":"12046","label":"Cook Islands","selected":false,"children":[]},{"value":"12047","label":"Costa Rica","selected":false,"children":[]},{"value":"12048","label":"Croatia","selected":false,"children":[]},{"value":"12049","label":"Cuba","selected":false,"children":[]},{"value":"12050","label":"Curacao","selected":false,"children":[]},{"value":"12051","label":"Cyprus","selected":false,"children":[]},{"value":"12052","label":"Czechia","selected":false,"children":[]},{"value":"12053","label":"Côte d'Ivoire","selected":false,"children":[]},{"value":"12054","label":"Denmark","selected":false,"children":[]},{"value":"12055","label":"Djibouti","selected":false,"children":[]},{"value":"12056","label":"Dominica","selected":false,"children":[]},{"value":"12057","label":"Dominican Republic","selected":false,"children":[]},{"value":"12058","label":"Ecuador","selected":false,"children":[]},{"value":"12059","label":"Egypt","selected":false,"children":[]},{"value":"12060","label":"El Salvador","selected":false,"children":[]},{"value":"12061","label":"Equatorial Guinea","selected":false,"children":[]},{"value":"12062","label":"Eritrea","selected":false,"children":[]},{"value":"12063","label":"Estonia","selected":false,"children":[]},{"value":"12064","label":"Eswatini","selected":false,"children":[]},{"value":"12065","label":"Ethiopia","selected":false,"children":[]},{"value":"12066","label":"Falkland Islands (Malvinas)","selected":false,"children":[]},{"value":"12067","label":"Faroe Islands","selected":false,"children":[]},{"value":"12068","label":"Fiji","selected":false,"children":[]},{"value":"12069","label":"Finland","selected":false,"children":[]},{"value":"12070","label":"France","selected":false,"children":[]},{"value":"12071","label":"French Guiana","selected":false,"children":[]},{"value":"12072","label":"French Polynesia","selected":false,"children":[]},{"value":"12073","label":"French Southern Territories","selected":false,"children":[]},{"value":"12074","label":"Gabon","selected":false,"children":[]},{"value":"12075","label":"Gambia","selected":false,"children":[]},{"value":"12076","label":"Georgia","selected":false,"children":[]},{"value":"12077","label":"Germany","selected":false,"children":[]},{"value":"12078","label":"Ghana","selected":false,"children":[]},{"value":"12079","label":"Gibraltar","selected":false,"children":[]},{"value":"12080","label":"Greece","selected":false,"children":[]},{"value":"12081","label":"Greenland","selected":false,"children":[]},{"value":"12082","label":"Grenada","selected":false,"children":[]},{"value":"12083","label":"Guadeloupe","selected":false,"children":[]},{"value":"12084","label":"Guam","selected":false,"children":[]},{"value":"12085","label":"Guatemala","selected":false,"children":[]},{"value":"12086","label":"Guernsey","selected":false,"children":[]},{"value":"12087","label":"Guinea","selected":false,"children":[]},{"value":"12088","label":"Guinea-Bissau","selected":false,"children":[]},{"value":"12089","label":"Guyana","selected":false,"children":[]},{"value":"12090","label":"Haiti","selected":false,"children":[]},{"value":"12091","label":"Heard Island and McDonald Islands","selected":false,"children":[]},{"value":"12092","label":"Holy See (Vatican City State)","selected":false,"children":[]},{"value":"12093","label":"Honduras","selected":false,"children":[]},{"value":"12094","label":"Hong Kong","selected":false,"children":[]},{"value":"12095","label":"Hungary","selected":false,"children":[]},{"value":"12096","label":"Iceland","selected":false,"children":[]},{"value":"12097","label":"India","selected":false,"children":[]},{"value":"12098","label":"Indonesia","selected":false,"children":[]},{"value":"12099","label":"Iran, Islamic Republic of","selected":false,"children":[]},{"value":"12100","label":"Iraq","selected":false,"children":[]},{"value":"12101","label":"Ireland","selected":false,"children":[]},{"value":"12102","label":"Isle of Man","selected":false,"children":[]},{"value":"12103","label":"Israel","selected":false,"children":[]},{"value":"12104","label":"Italy","selected":false,"children":[]},{"value":"12105","label":"Jamaica","selected":false,"children":[]},{"value":"12106","label":"Japan","selected":false,"children":[]},{"value":"12107","label":"Jersey","selected":false,"children":[]},{"value":"12108","label":"Jordan","selected":false,"children":[]},{"value":"12109","label":"Kazakhstan","selected":false,"children":[]},{"value":"12110","label":"Kenya","selected":false,"children":[]},{"value":"12111","label":"Kiribati","selected":false,"children":[]},{"value":"12112","label":"Korea, Democratic People's Republic of","selected":false,"children":[]},{"value":"12113","label":"Korea, Republic of","selected":false,"children":[]},{"value":"12114","label":"Kuwait","selected":false,"children":[]},{"value":"12115","label":"Kyrgyzstan","selected":false,"children":[]},{"value":"12116","label":"Lao People's Democratic Republic","selected":false,"children":[]},{"value":"12117","label":"Latvia","selected":false,"children":[]},{"value":"12118","label":"Lebanon","selected":false,"children":[]},{"value":"12119","label":"Lesotho","selected":false,"children":[]},{"value":"12120","label":"Liberia","selected":false,"children":[]},{"value":"12121","label":"Libya","selected":false,"children":[]},{"value":"12122","label":"Liechtenstein","selected":false,"children":[]},{"value":"12123","label":"Lithuania","selected":false,"children":[]},{"value":"12124","label":"Luxembourg","selected":false,"children":[]},{"value":"12125","label":"Macao","selected":false,"children":[]},{"value":"12126","label":"Madagascar","selected":false,"children":[]},{"value":"12127","label":"Malawi","selected":false,"children":[]},{"value":"12128","label":"Malaysia","selected":false,"children":[]},{"value":"12129","label":"Maldives","selected":false,"children":[]},{"value":"12130","label":"Mali","selected":false,"children":[]},{"value":"12131","label":"Malta","selected":false,"children":[]},{"value":"12132","label":"Marshall Islands","selected":false,"children":[]},{"value":"12133","label":"Martinique","selected":false,"children":[]},{"value":"12134","label":"Mauritania","selected":false,"children":[]},{"value":"12135","label":"Mauritius","selected":false,"children":[]},{"value":"12136","label":"Mayotte","selected":false,"children":[]},{"value":"12137","label":"Mexico","selected":false,"children":[]},{"value":"12138","label":"Micronesia, Federated States of","selected":false,"children":[]},{"value":"12139","label":"Moldova, Republic of","selected":false,"children":[]},{"value":"12140","label":"Monaco","selected":false,"children":[]},{"value":"12141","label":"Mongolia","selected":false,"children":[]},{"value":"12142","label":"Montenegro","selected":false,"children":[]},{"value":"12143","label":"Montserrat","selected":false,"children":[]},{"value":"12144","label":"Morocco","selected":false,"children":[]},{"value":"12145","label":"Mozambique","selected":false,"children":[]},{"value":"12146","label":"Myanmar","selected":false,"children":[]},{"value":"12147","label":"Namibia","selected":false,"children":[]},{"value":"12148","label":"Nauru","selected":false,"children":[]},{"value":"12149","label":"Nepal","selected":false,"children":[]},{"value":"12150","label":"Netherlands","selected":false,"children":[]},{"value":"12151","label":"New Caledonia","selected":false,"children":[]},{"value":"12152","label":"New Zealand","selected":false,"children":[]},{"value":"12153","label":"Nicaragua","selected":false,"children":[]},{"value":"12154","label":"Niger","selected":false,"children":[]},{"value":"12155","label":"Nigeria","selected":false,"children":[]},{"value":"12156","label":"Niue","selected":false,"children":[]},{"value":"12157","label":"Norfolk Island","selected":false,"children":[]},{"value":"12158","label":"North Macedonia","selected":false,"children":[]},{"value":"12159","label":"Northern Mariana Islands","selected":false,"children":[]},{"value":"12160","label":"Norway","selected":false,"children":[]},{"value":"12161","label":"Oman","selected":false,"children":[]},{"value":"12162","label":"Pakistan","selected":false,"children":[]},{"value":"12163","label":"Palau","selected":false,"children":[]},{"value":"12164","label":"Palestine, State of","selected":false,"children":[]},{"value":"12165","label":"Panama","selected":false,"children":[]},{"value":"12166","label":"Papua New Guinea","selected":false,"children":[]},{"value":"12167","label":"Paraguay","selected":false,"children":[]},{"value":"12168","label":"Peru","selected":false,"children":[]},{"value":"12169","label":"Philippines","selected":false,"children":[]},{"value":"12170","label":"Pitcairn","selected":false,"children":[]},{"value":"12171","label":"Poland","selected":false,"children":[]},{"value":"12172","label":"Portugal","selected":false,"children":[]},{"value":"12173","label":"Puerto Rico","selected":false,"children":[]},{"value":"12174","label":"Qatar","selected":false,"children":[]},{"value":"12175","label":"Romania","selected":false,"children":[]},{"value":"12176","label":"Russian Federation","selected":false,"children":[]},{"value":"12177","label":"Rwanda","selected":false,"children":[]},{"value":"12178","label":"Réunion","selected":false,"children":[]},{"value":"12179","label":"Saint Barthelemy","selected":false,"children":[]},{"value":"12180","label":"Saint Helena, Ascension and Tristan da Cunha","selected":false,"children":[]},{"value":"12181","label":"Saint Kitts and Nevis","selected":false,"children":[]},{"value":"12182","label":"Saint Lucia","selected":false,"children":[]},{"value":"12183","label":"Saint Martin (French part)","selected":false,"children":[]},{"value":"12184","label":"Saint Pierre and Miquelon","selected":false,"children":[]},{"value":"12185","label":"Saint Vincent and the Grenadines","selected":false,"children":[]},{"value":"12186","label":"Samoa","selected":false,"children":[]},{"value":"12187","label":"San Marino","selected":false,"children":[]},{"value":"12188","label":"Sao Tome and Principe","selected":false,"children":[]},{"value":"12189","label":"Saudi Arabia","selected":false,"children":[]},{"value":"12190","label":"Senegal","selected":false,"children":[]},{"value":"12191","label":"Serbia","selected":false,"children":[]},{"value":"12192","label":"Seychelles","selected":false,"children":[]},{"value":"12193","label":"Sierra Leone","selected":false,"children":[]},{"value":"12194","label":"Singapore","selected":false,"children":[]},{"value":"12195","label":"Sint Maarten (Dutch part)","selected":false,"children":[]},{"value":"12196","label":"Slovakia","selected":false,"children":[]},{"value":"12197","label":"Slovenia","selected":false,"children":[]},{"value":"12198","label":"Solomon Islands","selected":false,"children":[]},{"value":"12199","label":"Somalia","selected":false,"children":[]},{"value":"12200","label":"South Africa","selected":false,"children":[]},{"value":"12201","label":"South Georgia and the South Sandwich Islands","selected":false,"children":[]},{"value":"12202","label":"South Sudan","selected":false,"children":[]},{"value":"12203","label":"Spain","selected":false,"children":[]},{"value":"12204","label":"Sri Lanka","selected":false,"children":[]},{"value":"12205","label":"Sudan","selected":false,"children":[]},{"value":"12206","label":"Suriname","selected":false,"children":[]},{"value":"12207","label":"Svalbard and Jan Mayen","selected":false,"children":[]},{"value":"12208","label":"Sweden","selected":false,"children":[]},{"value":"12209","label":"Switzerland","selected":false,"children":[]},{"value":"12210","label":"Syrian Arab Republic","selected":false,"children":[]},{"value":"12211","label":"Taiwan, Province of China","selected":false,"children":[]},{"value":"12212","label":"Tajikistan","selected":false,"children":[]},{"value":"12213","label":"Tanzania","selected":false,"children":[]},{"value":"12214","label":"Thailand","selected":false,"children":[]},{"value":"12215","label":"Timor-Leste","selected":false,"children":[]},{"value":"12216","label":"Togo","selected":false,"children":[]},{"value":"12217","label":"Tokelau","selected":false,"children":[]},{"value":"12218","label":"Tonga","selected":false,"children":[]},{"value":"12219","label":"Trinidad and Tobago","selected":false,"children":[]},{"value":"12220","label":"Tunisia","selected":false,"children":[]},{"value":"12221","label":"Turkey","selected":false,"children":[]},{"value":"12222","label":"Turkmenistan","selected":false,"children":[]},{"value":"12223","label":"Turks and Caicos Islands","selected":false,"children":[]},{"value":"12224","label":"Tuvalu","selected":false,"children":[]},{"value":"12225","label":"Uganda","selected":false,"children":[]},{"value":"12226","label":"Ukraine","selected":false,"children":[]},{"value":"12227","label":"United Arab Emirates","selected":false,"children":[]},{"value":"12228","label":"United Kingdom","selected":false,"children":[]},{"value":"12229","label":"United States","selected":false,"children":[]},{"value":"12230","label":"United States Minor Outlying Islands","selected":false,"children":[]},{"value":"12231","label":"Uruguay","selected":false,"children":[]},{"value":"12232","label":"Uzbekistan","selected":false,"children":[]},{"value":"12233","label":"Vanuatu","selected":false,"children":[]},{"value":"12234","label":"Venezuela, Bolivarian Republic of","selected":false,"children":[]},{"value":"12235","label":"Viet Nam","selected":false,"children":[]},{"value":"12236","label":"Virgin Islands, British","selected":false,"children":[]},{"value":"12237","label":"Virgin Islands, U.S.","selected":false,"children":[]},{"value":"12238","label":"Wallis and Futuna","selected":false,"children":[]},{"value":"12239","label":"Western Sahara","selected":false,"children":[]},{"value":"12240","label":"Yemen","selected":false,"children":[]},{"value":"12241","label":"Zambia","selected":false,"children":[]},{"value":"12242","label":"Zimbabwe","selected":false,"children":[]},{"value":"12243","label":"Aland Islands","selected":false,"children":[]}],"noneOptionRequired":true}],"userOrganisations":[],"canBrowseUsers":true,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/31","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/31","calendarParams":{"firstDay":0,"date":"2026-04-18T13:31:41+0000","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MTM5MTgyZS1jZDE3LTRhN2MtOWI0Zi1lNjg3ZDE2Zjk4NGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tLTE0OTkwNjAzNDAiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOnVwbG9hZDoqIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTpjaHVuazoqIjpbInJlYWQiLCJjcmVhdGUiXX0sImV4cCI6MTc3NjUyMDMwMSwibmJmIjoxNzc2NTE5MTAxLCJhbm9uSWQiOiJhbm9uLXVzZXIiLCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2V9.EZTyLbUF6R8FAvpuegxBAXs2qYRoPUXXG874L2WGPHw","targetCollection":"upload-user-collection--1499060340","endpointUrl":"https://api.media.atlassian.com","clientId":"9139182e-cd17-4a7c-9b4f-e687d16f984b","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=delftimaging","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"3f6b5d44f3619847aa245995bc652a72ad5fb46a_lout","baseUrl":"https://delftimaging.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://delftimaging.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"9139182e-cd17-4a7c-9b4f-e687d16f984b","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"d9834ce4da3549c29bbdcc6f44a73d3c","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://delftimaging.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}