{"xsrfToken":"39ee8278-9fe0-47c6-a84a-1b90bcde7f43_71a4486e784484e77ffb6b3f2308c158f0033969_lout","branding":{"id":"2","key":"di","name":"Delft Imaging","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#368cb5","headerLinkHoverBGColor":"#368cb5","headerBadgeColor":"#368cb5"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/b1e13f0f-9b31-4907-aeaf-7d1eee0f2f90/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MTM5MTgyZS1jZDE3LTRhN2MtOWI0Zi1lNjg3ZDE2Zjk4NGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmIxZTEzZjBmLTliMzEtNDkwNy1hZWFmLTdkMWVlZTBmMmY5MCI6WyJyZWFkIl19LCJleHAiOjE2ODAwNTAyMTgsIm5iZiI6MTY4MDA0OTYxOH0.Rgm5Ea8aBiVBjoorjKbQ8_3_igcBDPIEYfCGurAEu2k&client=9139182e-cd17-4a7c-9b4f-e687d16f984b&mode=fit","logoId":"b1e13f0f-9b31-4907-aeaf-7d1eee0f2f90","isLogoAvailable":true,"helpCenterTitle":".","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":".","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/98ae899d-5645-4e47-908a-49cfc4c3846f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MTM5MTgyZS1jZDE3LTRhN2MtOWI0Zi1lNjg3ZDE2Zjk4NGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjk4YWU4OTlkLTU2NDUtNGU0Ny05MDhhLTQ5Y2ZjNGMzODQ2ZiI6WyJyZWFkIl19LCJleHAiOjE2ODAwNTAyMTgsIm5iZiI6MTY4MDA0OTYxOH0.uX1Rdhs-7rB-3LDF_g2E_0HyUhoATep9TdvlGiP8QhE&client=9139182e-cd17-4a7c-9b4f-e687d16f984b&height=300&mode=fit","bannerMediaApiFileId":"98ae899d-5645-4e47-908a-49cfc4c3846f","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"2","key":"di","projectId":10000,"serviceDeskId":2,"name":"Delft Imaging","description":"<p>Welcome! You can raise a request to Delft Imaging service team using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":false,"reqTypes":[{"id":"31","name":"Support Request","descriptionHtml":"","callToAction":"Support Request","introHtml":"","icon":10472,"iconUrl":"https://delftimaging.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[3],"key":""},{"id":"62","name":"BabyChecker","descriptionHtml":"","callToAction":"BabyChecker","introHtml":"","icon":10574,"iconUrl":"https://delftimaging.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10574","groups":[],"key":""},{"id":"11","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://delftimaging.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"57","name":"PPM","descriptionHtml":"","callToAction":"PPM","introHtml":"<p>Preventive Maintenance</p>","icon":10507,"iconUrl":"https://delftimaging.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10507","groups":[],"key":""}],"reqGroups":[{"id":3,"name":"General"}],"orderMapping":{"3":[31]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"ed0700da-d8ca-392b-a493-242afb1d7e72","appLinkName":"System Confluence","spaceKey":"DIH","spaceName":"Delft Imaging Helpdesk","isServer":false},"labels":[],"projectKey":"DI","serviceDeskId":2},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"DI","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"reqCreate":{"id":31,"projectId":10000,"form":{"name":"Support Request","descriptionHtml":"","callToAction":"Support Request","intro":"","instructions":"","icon":10472,"iconUrl":"https://delftimaging.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"customfield_10260","fieldConfigId":"10381","label":"Please confirm your e-mail again","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"customfield_10096","fieldConfigId":"10202","label":"Name","description":"Enter your name","descriptionHtml":"<p>Enter your name</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"Short description of issue","descriptionHtml":"<p>Short description of issue</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","fieldId":"description","fieldConfigId":"","label":"Description","description":"Detailed description of the issue","descriptionHtml":"<p>Detailed description of the issue</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"text","fieldId":"customfield_10070","fieldConfigId":"10169","label":"WhatsApp contact","description":"Kindly include the country code.","descriptionHtml":"<p>Kindly include the country code.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"customfield_10259","fieldConfigId":"10380","label":"Site / Location","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"Screenshots of errors, products etc can be uploaded","descriptionHtml":"<p>Screenshots of errors, products etc can be uploaded</p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"select","fieldId":"customfield_10067","fieldConfigId":"10166","label":"Product Category","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10123","label":"BabyChecker","selected":false,"children":[]},{"value":"10121","label":"CAD4TB","selected":false,"children":[]},{"value":"10122","label":"CAD4COVID","selected":false,"children":[]},{"value":"10129","label":"Compass ","selected":false,"children":[]},{"value":"10125","label":"Delft Light","selected":false,"children":[]},{"value":"10124","label":"Delft Ultra","selected":false,"children":[]},{"value":"10650","label":"Dragon Light","selected":false,"children":[]},{"value":"10127","label":"EasyDR","selected":false,"children":[]},{"value":"10130","label":"EasyPortables with Sedecal X-ray","selected":false,"children":[]},{"value":"10128","label":"MAC","selected":false,"children":[]},{"value":"10131","label":"Mobile Clinics","selected":false,"children":[]},{"value":"10126","label":"RetCAD","selected":false,"children":[]},{"value":"10659","label":"PACS","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"text","fieldId":"customfield_10060","fieldConfigId":"10159","label":"Component ID / Serial No.","description":"eg: THI-CTB-xxxx or MOBxxxx or THOxxxx","descriptionHtml":"<p>eg: THI-CTB-xxxx or MOBxxxx or THOxxxx</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"customfield_10066","fieldConfigId":"10165","label":"Project organization","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"customfield_10064","fieldConfigId":"10163","label":"Country","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":true,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/31","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/31","calendarParams":{"firstDay":0,"date":"2023-03-29T00:26:58+0000","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MTM5MTgyZS1jZDE3LTRhN2MtOWI0Zi1lNjg3ZDE2Zjk4NGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE2ODAwNTA4MTgsIm5iZiI6MTY4MDA0OTYxOH0.Rn6PhPiUqUVOEXbNX3FXX-xnqh6t2dh0s7lmWq2GSOQ","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"9139182e-cd17-4a7c-9b4f-e687d16f984b","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=delftimaging","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"39ee8278-9fe0-47c6-a84a-1b90bcde7f43_71a4486e784484e77ffb6b3f2308c158f0033969_lout","baseUrl":"https://delftimaging.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"9139182e-cd17-4a7c-9b4f-e687d16f984b","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}